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The chain was founded in 1999. It was sold by Gondola Group along with ASK Italian for £250 million to Bridgepoint Capital in February 2015. The pronunciation endorsed by Bridgepoint Capital is /zíˑ.ziˑ/; alternative pronunciations include /'zɪziˑ/ & /'zɪʔziˑ/
The Zizzi in Salisbury, England, was at the centre of the poisoning of Sergei and Yulia Skripal. The pair had dined there earlier in the day, and advice was given to those who had eaten at Zizzi (and the nearby Mill Pub) on Sunday 4 or Monday 5 March 2018 to take measures such as washing or wiping their personal belongings, even though "the risk to the general public from this substance ha[d] not changed and remain[ed] low".
In Summer 2011, Zizzi began using Pennies, the electronic charity box, in all their restaurants, giving their customers the option to top up their bill by 20p and donate to charity. By March 2012, over £50,000 had been raised for charity, with the majority going to longstanding charity partner The Prince's Trust. 'Pennies with Zizzi' was crowned project-of-the-year by the Real IT Awards in 2012, also picking up the prize for Corporate, Social and Environmental Responsibility.
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